Terms of Service

1. Service Overview

• Queuemint provides a digital queue and appointment management platform that enables service providers to manage bookings, queues, staff workflows, and customer communications.
• Queuemint does not provide medical, legal, or professional advice.

2. Eligibility & Use

By using Queuemint, you confirm that:

• You are authorised to act on behalf of your organisation (if applicable)
• You will use the platform only for lawful purposes
• You will not misuse or interfere with platform operations

3. Account & Access

Service providers are responsible for:

• Maintaining confidentiality of staff login credentials
• Ensuring authorised use of the platform
• All activity performed under their account

Queuemint reserves the right to suspend access in case of misuse or security risk.

4. Payments & Subscriptions

• Subscription fees and pricing are communicated separately or via the website
• Token payments collected from customers are subject to applicable payment gateway terms
• Fees once paid are non-refundable unless explicitly stated
• Queuemint may revise pricing with prior notice.

5. Communication & Messaging

By using Queuemint, you acknowledge that:

• Service-related communications are integral to platform functionality
• Customers must provide valid consent for messaging
• You are responsible for ensuring compliance with local messaging regulations when using Queuemint for your business

6. Data Responsibility

• Service providers remain the primary owners of customer data collected through their operations.
• Queuemint acts as a technology service provider and processes data only as necessary to deliver its services.

7. Intellectual Property

• All platform software, designs, trademarks, and content are the property of Queuemint.
• You may not copy, modify, reverse engineer, or distribute any part of the platform without written permission.

8. Limitation of Liability

To the maximum extent permitted by law:

• Queuemint is not liable for indirect, incidental, or consequential damages
• Queuemint does not guarantee uninterrupted or error-free operation
• Service outcomes depend on user inputs and operational practices

9. Termination

Queuemint may suspend or terminate access if:

• These Terms are violated
• Unlawful activity is detected
• Required payments are overdue

Upon termination, access to platform services will cease.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of India, unless otherwise specified by applicable regulations.

11. Updates to Terms

• Queuemint may update these Terms from time to time.
• Continued use of the platform constitutes acceptance of the updated Terms.

12. Contact Information

For questions regarding these Terms: